SALESFORCE ADMIN

Index:

1. Introduction to Salesforce: Understand the role of a Salesforce administrator, explore the Salesforce ecosystem, and navigate the Salesforce interface.
2. User Management: Learn how to create, modify, and deactivate user accounts, assign permissions, and configure user settings.
3. Data Management: Master data import/export techniques, implement data validation rules, and maintain data quality through deduplication and cleansing strategies.
4. Customization: Explore the customization options in Salesforce, including custom objects, fields, page layouts, and record types to tailor the platform to specific business needs.
5. Automation: Utilize workflow rules, process builder, and approval processes to automate business processes and streamline operations.
6. Reports and Dashboards: Create and customize reports and dashboards to analyze data, track key metrics, and gain insights into business performance.
7. Security and Access Control: Implement security best practices, manage roles, profiles, and permission sets, and enforce data security with sharing settings and encryption.
8. Integration: Understand the basics of Salesforce integration, including APIs, external objects, and third-party tools to connect Salesforce with other systems and applications.